Escambia County Protests

News story #2: Failure to Serve

December 30, 2013

At September Escambia County Commission meeting, a half-dozen disabled citizens and bus drivers appeared before the commissioners to speak against the extension of the ADA contract with Pensacola Bay Transportation (PBT), the Mobile, Ala.-based company that has handled since 2001 transportation for those who are elderly, disabled or low-income in the county. The story behind their protest was upsetting. Read more.

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  • jeeperman January 1, 2014 at 10:28 am

    If PBT got the contract via competative bid, Valentino and his cronies can’t just hand it to ECAT.
    It would have to go thru the bid process again.
    Does not the original contract have required performance standards written into it.
    With penalties if they are not met.

  • Ames December 31, 2013 at 11:20 pm

    I used to have a neighbor who used their services and it was really a poorly structured system. It seems that the vehicles all depart from one central location, and so they must navigate, and idle, through rush hour traffic, poorly planned road connections and creeping traffic flow. Under such a system I don’t really know how they could claim any reasonable targeted pick-up time. My neighbor missed far more appointments than she was able to attend. One day they were 3 hours late picking her up for her appointment then never picked her up to take her home. She was very ill. The drivers can’t solve this problem, the whole approach fails by it’s design. I don’t think that ECAT is the solution, either. I looked at their website yesterday after first reading this piece, and I don’t really see how anyone could consider that system anything that a person could rely on to get to a destination on time and within a reasonable length of time. Drop off points are extremely limited. It appears the buses are not in service on holidays…huh?