Another UWF student teams wins top honors

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UWF student teams place first and second in the International Society for Performance Improvement Case Study Competition
 
Two University of West Florida student teams placed top two in the 2025 International Society for Performance Improvement (ISPI) Case Study Student Competition held on April 13-17, in Jacksonville, Florida. The winning team included Doctorate of Education, or Ed.D., students of UWF’s Department of Instructional Design and Technology in the School of Education. The team comprised faculty sponsor Dr. Holley Handley and students Shannon Biagi, Caroline Atwood Brode, Sara Golden and Traci Hudgin.

“Participating in this competition was an incredible learning experience for both teams, giving students the opportunity to apply their skills to real-world challenges, collaborate with peers, and gain valuable insights into the field of performance improvement,” Handley said.

Over 12 weeks, students tackled a complex, real-world organizational performance problem. They developed human-centered, performance-driven solutions culminating in a strategic and scalable plan for lasting impact. The team conducted an in-depth investigation into the factors contributing to the attrition of skilled technicians, focusing on identifying strategies to improve retention. They gathered quantitative and qualitative data, reviewed extant industry data sources, and examined relevant literature to comprehensively understand the issue.

  • “The ISPI Case Competition was a unique learning experience that challenged us with real-world complexity, bridging the gap between our classes and applied professional practice,” Biagi said. “It pushed us to adapt quickly, collaborate effectively, and think critically, just like in the field.”

The UWF team that placed second comprised instructional design and technology master’s degree students Ashley Labus, Randall Olvera, Roberto Aandré Robles-Bidot, and Nicole Hatcher, with Dr. Jeff Phillips serving as faculty sponsor.

The Department of Instructional Design and Technology offers fully online degrees in instructional design and technology, including a Bachelor of Science in IDT; a Master of Education, or M.Ed., in Instructional Design and Performance Technology; and an Ed.D. in Instructional and Performance Technology.

For more information about UWF’s Instructional Design and Technology Program, visit uwf.edu/idt.

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Author: Rick Outzen

Rick Outzen is the publisher/owner of Pensacola Inweekly. He has been profiled in The New York Times and featured in several True Crime documentaries. Rick also is the author of the award-winning Walker Holmes thrillers. His latest nonfiction book is “Right Idea, Right Time: The Fight for Pensacola’s Maritime Park.”