Gannett outsources comment moderation

The Gannett blog reports that Gannett has started outsourcing the moderation of the comments readers post on its websites.

Gannett may have finally conceded that its newspapers and TV stations are too thinly staffed to do an adequate job moderating often-harsh reader comments posted online, according to one of my readers. So, the company is handing off that work to an outside vendor, this reader was told last week.

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My response: Gannett moderates comments? Who would have guessed?

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