Gannett outsources comment moderation

The Gannett blog reports that Gannett has started outsourcing the moderation of the comments readers post on its websites.

Gannett may have finally conceded that its newspapers and TV stations are too thinly staffed to do an adequate job moderating often-harsh reader comments posted online, according to one of my readers. So, the company is handing off that work to an outside vendor, this reader was told last week.

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My response: Gannett moderates comments? Who would have guessed?

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Author: Rick Outzen

Rick Outzen is the publisher/owner of Pensacola Inweekly. He has been profiled in The New York Times and featured in several True Crime documentaries. Rick also is the author of the award-winning Walker Holmes thrillers. His latest nonfiction book is “Right Idea, Right Time: The Fight for Pensacola’s Maritime Park.”