GeekWire has another take on Clearwire backing out of its expansion commitment in Milton and outsourcing its call center to TeleTech Holdings. The Milton shift was part of a major strategy change by Clearwire, involving 700 workers in Milton and Las Vegas. Two weeks earlier, the companyannounced that it planned to outsource its network operations to Ericsson, involving another 700 workers.
According to GeekWire, “John Stanton, the interim Clearwire of CEO, has a tough challenge in front of him as he attempts to streamline operations amid mounting competition from Verizon, introductions of new technologies such as LTE and complex relationships with partners such as Sprint.”
Read more.