Traveling can be challenging for people with non-visible disabilities – those living with conditions like autism, chronic pain, anxiety, or hearing impairments that aren’t immediately apparent to others. Navigating crowded terminals, security checkpoints, and unexpected delays can become overwhelming obstacles for these travelers.
- That’s why Pensacola International Airport is launching the Hidden Disabilities Sunflower Program on Monday, June 2
Why this matters: This voluntary program allows travelers with non-visible disabilities to wear a distinctive sunflower lanyard, providing a discreet way to signal to airport staff that they may need additional support, patience, or understanding.
- “We are committed to creating a welcoming and accessible travel experience for all passengers,” explains Matt Coughlin, Executive Director of Pensacola International Airport. “By adopting the Hidden Disabilities Sunflower Program, we’re helping to ensure travelers with non-visible conditions feel seen, supported and empowered.”
Dig Deeper: The program originated at London’s Gatwick Airport in 2016 and has grown into a worldwide movement, now operating in over 330 airports with 22 airline partners. The sunflower symbol is recognized across diverse sectors including retail, healthcare, and entertainment venues, meaning travelers may encounter support throughout their entire journey.
- “We’re thrilled to see Pensacola International Airport join the global Hidden Disabilities Sunflower network,” says Paul White, CEO of Hidden Disabilities Sunflower. “The Sunflower lanyard empowers people to navigate the airport with dignity and confidence, knowing that support is available when they need it.”
How It Works
Starting June 2, passengers can collect a complimentary sunflower lanyard at the Information Desk. PNS staff have received specialized training to recognize the symbol and provide appropriate support – whether that means offering clearer directions, allowing extra time at checkpoints, or simply being more patient during interactions.
- The program’s strength lies in its simplicity. There’s no application process or medical documentation required. Support is offered without judgment and tailored to individual needs.
For more information about the global program, visit hdsunflower.com.