Press Release from The City of Pensacola
Due to an ongoing network security incident affecting Pensacola City Government, we wanted to update our stakeholders as to what is going on.
First, we are still experiencing phone issues across our city departments. Please know there may be delays in receiving service through our 311 Citizen Support system.
It is important to note that 911 is working for emergency services.
The non-emergency numbers for the Pensacola Police Department are:
(850) 293- 4717
(850) 977-1534
The non-emergency number for the Pensacola Fire Department is:
(850) 512-0612
We have also established alternate numbers for the following city departments:
Pensacola Energy (850) 474-5307
Sanitation Services (850) 982-7960 (850) 982-9832
Development Services (850) 324-9748
Public Works (850) 436-5541
Engineering (850) 435-1645
Housing (850) 595-0212 (850) 858-0303
Both Pensacola International Airport and the Port of Pensacola are operating as normal.
City email is also working.
The scheduled City Council Agenda Meeting will still be held Monday afternoon at 3:30 p.m. at City Hall. Unfortunately, this meeting will not be live-streamed. We plan to record it and post it at a later date.
We appreciate the public’s understanding as we navigate these technical challenges. We will inform the public as soon as our systems are restored.