Two banks top Florida complaint list

St. Petersburg Times reports Bank of America and JP­Morgan Chase accounted for a quarter of all bank complaints in Florida last year, with mortgage disputes by far the most common gripe statewide.

Complaints about BOA have risen each of the past two years, while the total number of bank complaints in Florida fell 25 percent from 2009 to 2010. In 2008, Bank of America accounted for just over 12 percent of all complaints statewide; by last year, its share had risen to 16.5 percent of all complaints—a 37.5 percent jump.

JPMorgan Chase has less than 3 percent of Florida deposits, yet represented nearly 9 percent of complaints.

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