Posted in Business

Upside of Florida: H8GAYS, Pensacola International Airport , Delta

   December 17, 2013

Delta
Chicago Tribune published a story today on how airlines deal with complaints. The article led off with Jeff White of Pensacola and his confirmation code on his Delta Airlines boarding pass: “H8GAYS.”

“At first I didn’t think I read it right,” says White, a student at the University of West Florida. “I was worried that another customer might think I somehow picked that code. If I were a gay male, I might have thought that a Delta worker purposely gave me that code, and that would have made me extremely uncomfortable.”

Read What to do when your airline offends you.

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